Navin Raj Govindan

AI Agent Architecture: Architect standalone AI agent systems using LangGraph, LangChain, and Vercel AI SDK; design multi-step orchestration pipelines for document intelligence and business process automation.

Cloud Infrastructure: Own infrastructure across AWS, Hetzner, Fly.io, and Vercel with CI/CD pipelines built on GitHub Actions; responsible for all production deployments and environment management.

Full Stack Engineering: Build Next.js, React, Vite, and TypeScript frontends; Python and FastAPI backends against MySQL and PostgreSQL databases.

Payment Integration: Integrate production payment infrastructure using Paddle and Stripe — subscription billing, webhook event processing, and payment lifecycle management for live SaaS products.

Team Leadership: Lead and mentor a multicultural, multilingual engineering team across multiple timezones.

Customer Success: Achieved high customer satisfaction by delivering clear, effective solutions via chat and email, leveraging in-depth knowledge of backend configurations and device communication protocols.

Endpoint Security: Functioned as a key point of contact for endpoint security and device management — resolving issues related to device enrollment, configuration, and security policy enforcement.

Product Collaboration: Collaborated with the development team by escalating and providing detailed analysis for complex technical issues, aiding in product improvement and bug resolution.